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| Job Title: Experienced Domestic Television Engineer | |||||||||||||||
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| We require ambitious and able individuals who are experienced engineers in the Digital TV industry. You will be responsible for the installation and commissioning of domestic TV systems, as well as undertaking service work on the aforementioned systems. MAIN RESPONSIBILITIES You will be field based with the minimum of supervision, undertaking service, installation and commissioning of digital TV systems in domestic environments. You may be required to undertake both internal and external training courses designed to develop your knowledge and experience as an engineer, allowing you greater scope and capacity to perform your duties for the company. You will undertake training to ensure that you work to the highest quality and safety standards, ensuring cost effectiveness and a high level of customer satisfaction. Complete basic forms of paperwork such as commission certificates, time sheets, etc to a satisfactory level. Deal positively with any complaints from the customer, speedily resolve these in the most cost effective way while ensuring that high levels of customer service are maintained at all times. You will be pro-active in achieving personal and group targets. The post holder will also be required to communicate effectively, ideas, views and initiatives with team members and managers. In the process of undertaking work, ensure that managers and other nominated team members are informed of progress to provide the highest standards of customer service. You will positively promote DAS and its products and services to increase customer awareness and contribute to the profitability of the business. You may be required to train and develop the careers of trainee engineers in line with organisational objectives and standards. JOB SPECIFICATION This is a responsible position requiring a good level of drive, enthusiasm and the ability to achieve high quality installations in a safe manner, whilst maintaining effectiveness and customer satisfaction. As a customer facing employee, you will always promote the company in a manner which enhances our prestigious reputation as a premier supplier of digital TV systems. Hours of work will be on site at 8am and depart site at 4-30pm, or as your installations dictate. You must be prepared to travel as your work will be in various locations. |
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